What should I do if my S10-SZ shows dual-drive error codes E-11 or E-13?
Codes E-11 (Front Hall fault) and E-13 (Front controller fault) are specific to the front motor drive system. Power off the scooter and inspect the quick-connect waterproof cable leading down to the front wheel hub. Ensure the connector is tightly plugged in and no moisture or bent pins are present. If the issue persists, contact technical support for a replacement front controller or Hall sensor cable.
How can I reset all P-Settings back to factory defaults?
Enter the P-Setting menu by holding the Power and Mode buttons together. Navigate to parameter P99, then press and hold the Mode button for 5 seconds until the screen flashes. After a factory reset, double-check that P03 is set back to 60 for the 60V power architecture.
How do I switch the speed unit from km/h to mph?
Power on the display, press and hold the Power and Mode buttons simultaneously for 3 seconds to enter the P-Setting menu. Toggle to P02 using the Power button, change the value from 0 (km/h) to 1 (mph) using the Mode button, and hold both buttons again to save and exit.
Why is my display throwing an E-05 error even though the battery indicator shows full?
An E-05 code indicates controller undervoltage protection. If your battery is fully charged, this usually happens because the P03 parameter in the setting menu was accidentally changed from 60V to a lower voltage (like 48V or 52V). Access the P-Settings and verify that P03 is set strictly to 60.
How do I switch between Single Motor and Dual Motor mode on the S10-SZ?
The Joyor S10-SZ (S10S-Z) features a dedicated red/yellow toggle button located on the left handlebar assembly. Pressing the button engages or disengages the front 500W motor, allowing you to seamlessly switch between single-rear-drive (for energy saving and cruising) and dual-drive mode (for maximum 2000W peak acceleration and climbing torque).